Facebook Headquarters Number

This shows you the fundamentals of browsing Facebook's Help Center to repair usual account issues.

Facebook Headquarters Number



Contact Facebook Office


Technique 1. Using Facebook Resources

1. Open Up the Facebook Help Facility web page. If you aren't currently logged into Facebook, you'll require click the Visit button in the top right edge of the web page to enter your Facebook e-mail address and password.

* Sadly, there is no other way to directly call Facebook-- you can not call, text, e-mail, or otherwise talk to an employee or affiliate of Facebook. You can, however, use Facebook's Assistance Facility to diagnose as well as report an issue with your account.

2. Testimonial the options toolbar. This is at the top of the screen, directly below the search bar-- you'll require to drag your mouse cursor over each alternative to view its subsections. Your alternatives include the following:

* Utilizing Facebook - This area of the Help Facility covers fundamental Facebook capability, including how-tos on friending, messaging, as well as account creation.

* Handling Your Account - Covers things such as your login and your profile setups.

* Privacy as well as Security - Addresses account security, unfriending people, and also hacked/fake accounts.

* Policies and also Reporting - Covers standard coverage (abuse, spam, and so on) as well as managing a departed individual's Facebook account and reporting hacked or phony accounts.

* You can likewise check out the "Questions You Might Have" and "Popular Topics" sections on this page, given that they cover usual issues and problems.

3. Select a pertinent section. For instance, if you're having a problem with an impostor account, you would certainly select the "Personal privacy and also Safety and security" area and after that click Hacked as well as Phony Accounts.

4. Testimonial additional options. In keeping with the impostor account instance, you might click the "Just how do I report an account that's acting to be me?" web link. Doing so will bring up a collection of steps that explain exactly how to fix your scenario.

* For instance, Facebook advises handling an impostor account by mosting likely to the account's profile page, clicking ..., as well as clicking Report, after that complying with the on-screen instructions.

5. Make use of the search bar to accelerate your process. To do this, simply click on the search bar at the top of the Aid Facility web page-- it will claim something like "Hi (Your Name), how can we help?"-- and enter a couple of words related to your problem. You must see several ideas pop up in a drop-down menu listed below the search bar.

* For example, you might type in "impostor account", after that click the "How do I report an account for impersonation?" outcome.

* The search bar here only web links to Facebook's pre-written posts-- if you're trying to find a response to a details problem not covered in the Aid Center, avoid in advance to the Area web page.

6. Open Up the Ads Help Facility page. If your organisation or web page is having issues with advertisements, your inquiries are typically dealt with in this section.

* To look into advertising and marketing, you'll want to click Creating Ads or Managing Advertisements.

* For troubles with marketing, you'll require to click Troubleshooting Your Ads and then choose a problem on the subsequent food selection.

7. Check Out the Facebook Neighborhood web page. If you can not discover your present problem listed anywhere in the Assistance Facility, your best choice is to try to find it in the community forums here.

* You'll see a search bar on top of this page-- you can look up subjects (e.g., disabled accounts) from here.

Approach 2 Submitting a Complaint through the Bbb

1. Open up Facebook's Better Business Bureau page.

2. Scroll down and click Submit a Problem. This is on the lower right side of the page beside the Submit a Testimonial button.

3. Click Go Here to File an Issue. This is beneath the "I am aiming to deal with a disagreement with a company" heading on the left side of the web page.

4. Fill in the Credentials Questions form. Below, you'll require to click the "Yes" or "No" checkbox for every of the complying with concerns:

* Is this an employee/employer problem?

* Is this a discrimination or civil liberties issue?

* Does your issue declare a criminal act?

* Is this an organisation with an issue for collections functions with another service?

* Is this issue in litigation?

* Is this issue based entirely on frustration with a rate?

* Is this complaint regarding a purchase you desire you never ever made?

* Are entirely seeking an apology from the business?

* Are you submitting this problem for BBB details only?

5. Click Proceed to Issue Type. You can additionally click Clear & Start Over to begin filling in the form once again.

6. Click Proceed. If you want to alter the language of the following types, you need to first click the "Select Language" bar in the top left edge of the screen and afterwards click your favored language.

7. Submit the grievance form. This will vary from person to person based upon one's individual info as well as the nature of one's problem, however make certain to be as thorough as possible when filling in this form. You must consist of every one of the following:

* The problem you're running into

* The actions you took to deal with the problem

* The concerns you encountered while attempting to resolve the problem

* Any type of potential options and/or ideas you can consider

8. Scroll down and also click Submit Problem.

9. Wait for an e-mail to get here. Facebook operates West Coast time, so expect your email to arrive as necessary within three to 5 business days.

Technique 3. Sending an Allure for a Disabled Account

1. Open the Disabled Facebook Account web page. If your account hasn't been handicapped (or isn't currently disabled), you will not have the ability to send a charm.

2. Click the "send an allure" web link. This is toward all-time low of the page's paragraph next to the "If you assume your account was disabled inadvertently" line.

3. Key in your Facebook email address. You can also utilize a contact number below.

4. Type in your complete name. See to it the name noted right here directly matches the name on your account.

5. Click Select Data. You'll also need to submit a photo of an ID-- be it a vehicle driver's license, a license, or a passport photo.

* If you don't have a photo of your ID offered, take one currently and also send it to on your own by means of email so you can download it to your desktop computer.

6. Click on a file place. As an example, you may click Desktop below.

7. Click your ID photo. This will post it to the Facebook form.

8. Type details into the "Additional Details" box. This is the room in which you can validate the awakening of your account. Take into consideration including information like the following:

* Why your account should not have been shut off

* Why you desire your account to be reactivated

* Any other extenuating factors that may assist your account be reactivated (for instance, harmful disturbance with your account).

9. Click Send. Doing so will send your form to Facebook for evaluation. Please note that you might not get a reaction for several days.

If you don't get a response within a week, attempt resubmitting your type.

Approach 4. Recovering Your Password.

1. Open up the Facebook internet site.

2. Click "Forgot Account?". This alternative is beneath the "Password" area in the leading right corner of your display.

3. Type in your name, email address, or contact number. Make sure you can access whichever system you select to opt for.

4. Struck Go into.

5. Click Continue.

6. Examine your selected medium of communication for a code. For instance, if you detailed your telephone number, you need to get a message with a code.

* If you choose email, inspect your Spam folder.

7. Type your code into the "Go into Code" area.

8. Click Continue.

9. Click Continue again. You can likewise select to log out of your account on all gadgets if you believe your account has been maliciously appropriated.

10. Enter a new password.

11. Click Continue. Your password has efficiently been reset throughout all Facebook systems (e.g., mobile as well as desktop computer alike).

Tips. If you can't find the problem about which you desire to get in touch with Facebook in the Help Center, try searching in the Community section-- the messages there are usually better-suited to provincial situations.

Cautions. Facebook's customer support is notoriously separated, implying that you'll likely get a generic action to a lot of questions.