How to Contact Facebook Headquarters

This instructs you the essentials of browsing Facebook's Aid Center to troubleshoot typical account troubles.

How To Contact Facebook Headquarters



Contact Facebook Office


Technique 1. Utilizing Facebook Resources

1. Open Up the Facebook Aid Facility webpage. If you aren't already logged into Facebook, you'll need click the Visit switch in the top right edge of the page to enter your Facebook email address and also password.

* However, there is no chance to straight call Facebook-- you can not call, text, e-mail, or otherwise speak with a worker or associate of Facebook. You can, however, utilize Facebook's Aid Center to diagnose and report a problem with your account.

2. Testimonial the choices toolbar. This goes to the top of the display, straight below the search bar-- you'll require to drag your computer mouse cursor over each option to watch its subsections. Your choices consist of the following:

* Making use of Facebook - This area of the Aid Facility covers standard Facebook functionality, consisting of how-tos on friending, messaging, as well as account creation.

* Handling Your Account - Covers items such as your login and your account setups.

* Personal privacy and Safety - Addresses account safety and security, unfriending individuals, and hacked/fake accounts.

* Plans and also Coverage - Covers fundamental coverage (abuse, spam, etc.) in addition to managing a deceased person's Facebook account and also reporting hacked or phony accounts.

* You can likewise look into the "Questions You Might Have" as well as "Popular Topics" areas on this page, since they cover common concerns and problems.

3. Select a relevant section. For instance, if you're having a problem with an impostor account, you 'd choose the "Privacy and also Safety and security" section and afterwards click Hacked and Fake Accounts.

4. Testimonial extra alternatives. In maintaining with the impostor account instance, you might click the "Just how do I report an account that's making believe to be me?" web link. Doing so will certainly bring up a collection of steps that discuss exactly how to treat your scenario.

* For example, Facebook recommends dealing with an impostor account by mosting likely to the account's account page, clicking ..., and clicking Report, after that following the on-screen guidelines.

5. Utilize the search bar to quicken your process. To do this, merely click the search bar on top of the Assistance Facility page-- it will state something like "Hi (Your Name), exactly how can we help?"-- and enter a couple of words connected to your problem. You should see several recommendations pop up in a drop-down menu below the search bar.

* As an example, you might key in "impostor account", then click on the "Just how do I report a represent acting?" outcome.

* The search bar right here only links to Facebook's pre-written write-ups-- if you're trying to find an answer to a particular concern not covered in the Help Center, miss in advance to the Community web page.

6. Open the Advertisements Aid Facility page. If your business or web page is having concerns with ads, your concerns are usually resolved in this area.

* To explore advertising, you'll wish to click Creating Ads or Handling Advertisements.

* For problems with advertising, you'll require to click Troubleshooting Your Advertisements and after that select a problem on the succeeding food selection.

7. Check Out the Facebook Neighborhood page. If you can't discover your existing problem detailed throughout the Help Center, your best choice is to search for it in the community discussion forums below.

* You'll see a search bar at the top of this web page-- you can search for subjects (e.g., disabled accounts) from here.

Method 2 Sending a Complaint via the Better Business Bureau

1. Open Facebook's Better Business Bureau page.

2. Scroll down and click Submit a Problem. This gets on the reduced right side of the web page next to the Submit a Testimonial switch.

3. Click Click On This Link to Submit an Issue. This is underneath the "I am seeking to fix a dispute with a company" directly the left side of the page.

4. Fill out the Credentials Questions type. Here, you'll need to click the "Yes" or "No" checkbox for each and every of the following inquiries:

* Is this an employee/employer complaint?

* Is this a discrimination or civil rights problem?

* Does your issue declare a criminal act?

* Is this a service with a complaint for collections objectives with another service?

* Is this complaint in litigation?

* Is this problem based solely on dissatisfaction with a rate?

* Is this grievance concerning a purchase you wish you never ever made?

* Are solely looking for an apology from business?

* Are you filing this grievance for BBB information only?

5. Click Proceed to Problem Type. You can also click Clear & Start Over to start submitting the type once again.

6. Click Proceed. If you wish to change the language of the list below forms, you have to initially click the "Select Language" bar in the top left corner of the display and then click your recommended language.

7. Fill out the issue type. This will differ from one person to another based upon one's individual details as well as the nature of one's problem, however make sure to be as complete as feasible when submitting this form. You should consist of every one of the following:

* The trouble you're experiencing

* The actions you required to resolve the problem

* The problems you encountered while trying to fix the trouble

* Any type of prospective options and/or suggestions you can think about

8. Scroll down and click Submit Grievance.

9. Wait on an e-mail to arrive. Facebook operates on West Shore time, so expect your email to show up as necessary within 3 to 5 service days.

Method 3. Submitting a Charm for a Disabled Account

1. Open the Handicapped Facebook Account page. If your account hasn't been disabled (or isn't currently impaired), you won't have the ability to send a charm.

2. Click the "send a charm" link. This is towards all-time low of the web page's paragraph alongside the "If you assume your account was disabled accidentally" line.

3. Enter your Facebook email address. You can also make use of a phone number right here.

4. Enter your full name. Make sure the name provided below directly matches the name on your account.

5. Click Choose Files. You'll likewise require to post an image of an ID-- be it a motorist's permit, a permit, or a passport photo.

* If you don't have a picture of your ID available, take one now and also send it to on your own through email so you can download it to your desktop computer.

6. Click on a file place. For instance, you may click Desktop below.

7. Click your ID photo. This will certainly submit it to the Facebook form.

8. Kind details into the "Extra Details" box. This is the space in which you can warrant the resurgence of your account. Take into consideration consisting of information like the following:

* Why your account should not have been deactivated

* Why you want your account to be reactivated

* Any other mitigating elements that could help your account be reactivated (for example, harmful disturbance with your account).

9. Click Send. Doing so will certainly send your type to Facebook for review. Please note that you might not receive a feedback for numerous days.

If you do not obtain a reaction within a week, attempt resubmitting your kind.

Method 4. Recuperating Your Password.

1. Open up the Facebook web site.

2. Click "Forgot Account?". This choice is beneath the "Password" field in the leading right corner of your display.

3. Enter your name, e-mail address, or contact number. See to it you can access whichever system you select to opt for.

4. Hit Get in.

5. Click Continue.

6. Inspect your preferred tool of interaction for a code. As an example, if you provided your telephone number, you ought to get a text with a code.

* If you select e-mail, check your Spam folder.

7. Type your code right into the "Go into Code" field.

8. Click Continue.

9. Click Continue once more. You can additionally choose to log out of your account on all gadgets if you believe your account has been maliciously appropriated.

10. Key in a new password.

11. Click Continue. Your password has successfully been reset across all Facebook systems (e.g., mobile and desktop alike).

Tips. If you can not find the problem about which you desire to speak to Facebook in the Aid Facility, attempt looking in the Area section-- the messages there are usually better-suited to removed situations.

Warnings. Facebook's client service is infamously detached, implying that you'll likely obtain a common reaction to the majority of questions.