I Want to Call Facebook

This teaches you the fundamentals of navigating Facebook's Help Facility to repair common account issues.

I Want To Call Facebook



Contact Facebook Office


Method 1. Using Facebook Resources

1. Open the Facebook Aid Center webpage. If you aren't already logged right into Facebook, you'll need click the Log In switch in the leading right edge of the page to enter your Facebook email address and also password.

* However, there is no chance to straight get in touch with Facebook-- you can't call, message, e-mail, or otherwise talk to an employee or affiliate of Facebook. You can, nonetheless, use Facebook's Assistance Center to identify and also report an issue with your account.

2. Evaluation the choices toolbar. This is at the top of the screen, straight under the search bar-- you'll need to drag your mouse cursor over each choice to see its subsections. Your options consist of the following:

* Using Facebook - This area of the Help Center covers fundamental Facebook functionality, including how-tos on friending, messaging, as well as account creation.

* Handling Your Account - Covers things such as your login as well as your account setups.

* Personal privacy as well as Safety - Addresses account protection, unfriending individuals, as well as hacked/fake accounts.

* Policies and also Reporting - Covers basic reporting (misuse, spam, and so on) as well as managing a deceased person's Facebook account and reporting hacked or phony accounts.

* You can also look into the "Questions You May Have" and "Popular Topics" sections on this web page, considering that they cover typical concerns as well as complaints.

3. Select a relevant area. As an example, if you're having a trouble with an impostor account, you would certainly choose the "Personal privacy and also Security" section and after that click Hacked as well as Fake Accounts.

4. Evaluation extra options. In maintaining with the impostor account instance, you might click the "Just how do I report an account that's making believe to be me?" web link. Doing so will certainly bring up a collection of actions that describe how to treat your situation.

* As an example, Facebook advises handling an impostor account by mosting likely to the account's account web page, clicking ..., and clicking Report, then complying with the on-screen directions.

5. Make use of the search bar to expedite your process. To do this, simply click on the search bar at the top of the Aid Facility web page-- it will state something like "Hi (Your Name), just how can we aid?"-- and also type in a couple of words connected to your grievance. You should see several suggestions turn up in a drop-down menu listed below the search bar.

* For example, you might key in "impostor account", after that click on the "Exactly how do I report an account for acting?" outcome.

* The search bar right here only links to Facebook's pre-written articles-- if you're looking for an answer to a details issue not covered in the Help Facility, miss ahead to the Neighborhood web page.

6. Open Up the Ads Aid Center web page. If your service or web page is having concerns with ads, your concerns are generally attended to in this area.

* To explore advertising and marketing, you'll want to click Creating Advertisements or Handling Ads.

* For issues with marketing, you'll need to click Repairing Your Advertisements and afterwards pick a problem on the succeeding menu.

7. Visit the Facebook Community page. If you can not locate your existing trouble noted anywhere in the Assistance Center, your best option is to look for it in the area discussion forums here.

* You'll see a search bar at the top of this web page-- you can search for topics (e.g., handicapped accounts) from here.

Approach 2 Submitting a Grievance by means of the Bbb

1. Open Facebook's Bbb web page.

2. Scroll down as well as click Submit an Issue. This gets on the reduced appropriate side of the page alongside the Submit an Evaluation button.

3. Click Click Here to File an Issue. This is below the "I am wanting to settle a dispute with a business" heading on the left side of the page.

4. Fill in the Qualification Questions kind. Here, you'll need to click the "Yes" or "No" checkbox for each and every of the complying with questions:

* Is this an employee/employer problem?

* Is this a discrimination or civil rights complaint?

* Does your complaint allege a criminal act?

* Is this a company with a grievance for collections functions with an additional service?

* Is this grievance in litigation?

* Is this complaint based exclusively on frustration with a price?

* Is this complaint about an acquisition you want you never ever made?

* Are solely looking for an apology from business?

* Are you filing this grievance for BBB info just?

5. Click Proceed to Complaint Form. You can also click Clear & Start Over to begin filling in the type once more.

6. Click Proceed. If you want to alter the language of the following forms, you have to initially click the "Select Language" bar in the top left corner of the screen and after that click your preferred language.

7. Complete the grievance form. This will vary from one person to another based on one's individual info and the nature of one's problem, but be sure to be as thorough as feasible when filling out this form. You need to include all of the following:

* The problem you're running into

* The actions you took to settle the issue

* The problems you faced while attempting to resolve the trouble

* Any kind of potential remedies and/or ideas you can think of

8. Scroll down and also click Submit Complaint.

9. Wait for an e-mail to arrive. Facebook operates on West Coastline time, so anticipate your e-mail to show up as necessary within 3 to 5 company days.

Technique 3. Sending a Charm for a Disabled Account

1. Open the Impaired Facebook Account web page. If your account hasn't been impaired (or isn't presently handicapped), you won't be able to send a charm.

2. Click the "submit a charm" web link. This is toward all-time low of the page's paragraph next to the "If you believe your account was disabled by chance" line.

3. Enter your Facebook email address. You can also utilize a phone number here.

4. Key in your complete name. Make sure the name noted right here directly matches the name on your account.

5. Click Pick Data. You'll additionally require to upload an image of an ID-- be it a driver's license, a license, or a passport photo.

* If you do not have an image of your ID readily available, take one currently as well as send it to yourself using email so you can download it to your desktop computer.

6. Click on a documents location. For example, you may click Desktop computer here.

7. Click your ID picture. This will certainly publish it to the Facebook kind.

8. Type details into the "Added Info" box. This is the room in which you can warrant the reactivation of your account. Take into consideration including information like the following:

* Why your account should not have actually been deactivated

* Why you desire your account to be reactivated

* Any other extenuating variables that could help your account be reactivated (as an example, destructive interference with your account).

9. Click Send. Doing so will send your kind to Facebook for testimonial. Please note that you may not receive a feedback for several days.

If you don't receive a feedback within a week, attempt resubmitting your kind.

Method 4. Recuperating Your Password.

1. Open the Facebook website.

2. Click "Forgot Account?". This choice is beneath the "Password" field in the top right corner of your screen.

3. Key in your name, email address, or contact number. Ensure you can access whichever system you select to select.

4. Struck Enter.

5. Click Continue.

6. Examine your preferred tool of communication for a code. As an example, if you provided your phone number, you ought to obtain a text with a code.

* If you select e-mail, check your Spam folder.

7. Type your code right into the "Enter Code" area.

8. Click Continue.

9. Click Continue again. You can additionally pick to log out of your account on all gadgets if you assume your account has been maliciously appropriated.

10. Key in a new password.

11. Click Continue. Your password has efficiently been reset throughout all Facebook platforms (e.g., mobile and desktop computer alike).

Tips. If you can't locate the problem about which you desire to get in touch with Facebook in the Help Center, try searching in the Neighborhood section-- the articles there are typically better-suited to outlying instances.

Warnings. Facebook's customer service is notoriously removed, indicating that you'll likely get a common feedback to a lot of queries.