The Number to Facebook

This educates you the basics of navigating Facebook's Aid Center to troubleshoot typical account issues.

The Number To Facebook



Contact Facebook Office


Technique 1. Using Facebook Resources

1. Open the Facebook Help Center webpage. If you aren't already logged right into Facebook, you'll require click the Visit switch in the top right edge of the web page to enter your Facebook e-mail address as well as password.

* Sadly, there is no chance to straight get in touch with Facebook-- you can not call, message, email, or otherwise talk with an employee or affiliate of Facebook. You can, nonetheless, use Facebook's Aid Center to diagnose and report a problem with your account.

2. Testimonial the choices toolbar. This is at the top of the display, straight beneath the search bar-- you'll require to drag your computer mouse cursor over each alternative to watch its subsections. Your alternatives include the following:

* Making use of Facebook - This section of the Aid Center covers standard Facebook performance, consisting of how-tos on friending, messaging, and account production.

* Handling Your Account - Covers products such as your login and also your account setups.

* Privacy and also Safety and security - Addresses account security, unfriending individuals, as well as hacked/fake accounts.

* Plans and also Coverage - Covers fundamental reporting (misuse, spam, etc.) along with dealing with a dead person's Facebook account and also reporting hacked or fake accounts.

* You can also look into the "Questions You Might Have" as well as "Popular Topics" areas on this page, considering that they cover usual concerns as well as issues.

3. Select a relevant area. As an example, if you're having a trouble with an impostor account, you 'd choose the "Privacy and also Safety and security" section and after that click Hacked as well as Phony Accounts.

4. Testimonial additional options. In maintaining with the impostor account instance, you might click the "How do I report an account that's acting to be me?" link. Doing so will certainly bring up a collection of steps that clarify how to correct your situation.

* For example, Facebook advises handling an impostor account by going to the account's profile web page, clicking ..., as well as clicking Record, then complying with the on-screen guidelines.

5. Use the search bar to accelerate your procedure. To do this, simply click on the search bar on top of the Help Center web page-- it will claim something like "Hi (Your Name), how can we aid?"-- and key in a few words connected to your problem. You must see several ideas turn up in a drop-down menu below the search bar.

* For instance, you might key in "impostor account", after that click the "Exactly how do I report a make up acting?" result.

* The search bar below just links to Facebook's pre-written short articles-- if you're seeking an answer to a details problem not covered in the Help Center, skip ahead to the Area web page.

6. Open the Ads Help Center web page. If your company or page is having concerns with ads, your inquiries are usually dealt with in this section.

* To explore marketing, you'll intend to click Creating Advertisements or Managing Advertisements.

* For troubles with marketing, you'll need to click Troubleshooting Your Ads and then select an issue on the succeeding menu.

7. Go To the Facebook Community web page. If you can not find your present issue noted anywhere in the Aid Facility, your best bet is to look for it in the neighborhood forums below.

* You'll see a search bar on top of this page-- you can seek out topics (e.g., handicapped accounts) from here.

Technique 2 Submitting an Issue through the Better Business Bureau

1. Open up Facebook's Bbb page.

2. Scroll down and click Send a Problem. This is on the reduced appropriate side of the web page alongside the Submit a Testimonial button.

3. Click Click On This Link to File a Grievance. This is below the "I am seeking to resolve a dispute with a business" directly the left side of the page.

4. Submit the Credentials Questions kind. Below, you'll require to click the "Yes" or "No" checkbox for every of the complying with questions:

* Is this an employee/employer issue?

* Is this a discrimination or civil liberties problem?

* Does your issue allege a criminal act?

* Is this a business with an issue for collections objectives with another business?

* Is this complaint in litigation?

* Is this problem based exclusively on dissatisfaction with a rate?

* Is this complaint concerning a purchase you want you never made?

* Are solely seeking an apology from business?

* Are you submitting this grievance for BBB details only?

5. Click Proceed to Grievance Form. You can likewise click Clear & Start Over to start submitting the type once again.

6. Click Proceed. If you wish to alter the language of the list below types, you must first click the "Select Language" bar in the top left edge of the screen and afterwards click your recommended language.

7. Fill out the grievance type. This will certainly differ from person to person based on one's personal information as well as the nature of one's problem, but make sure to be as comprehensive as feasible when filling out this type. You ought to consist of all of the following:

* The problem you're running into

* The actions you required to solve the trouble

* The concerns you faced while trying to solve the trouble

* Any kind of possible options and/or recommendations you can think of

8. Scroll down and also click Submit Problem.

9. Await an e-mail to show up. Facebook operates on West Coast time, so expect your email to arrive as necessary within three to five business days.

Method 3. Submitting a Charm for an Impaired Account

1. Open the Handicapped Facebook Account page. If your account hasn't been disabled (or isn't currently disabled), you won't be able to send a charm.

2. Click the "send an allure" link. This is toward all-time low of the web page's paragraph next to the "If you think your account was disabled inadvertently" line.

3. Type in your Facebook e-mail address. You can additionally use a telephone number right here.

4. Type in your complete name. Ensure the name listed here directly matches the name on your account.

5. Click Pick Documents. You'll also require to submit a photo of an ID-- be it a motorist's certificate, a permit, or a passport photo.

* If you don't have a picture of your ID offered, take one now and send it to on your own through email so you can download it to your desktop.

6. Click on a data place. For instance, you could click Desktop computer here.

7. Click your ID picture. This will publish it to the Facebook kind.

8. Kind details into the "Additional Information" box. This is the area in which you can justify the resurgence of your account. Take into consideration consisting of details like the following:

* Why your account shouldn't have actually been shut down

* Why you desire your account to be reactivated

* Any other mitigating variables that could aid your account be reactivated (for example, malicious interference with your account).

9. Click Send. Doing so will send your form to Facebook for testimonial. Please note that you might not get a response for several days.

If you don't get an action within a week, attempt resubmitting your form.

Approach 4. Recovering Your Password.

1. Open up the Facebook website.

2. Click "Forgot Account?". This option is below the "Password" field in the top right corner of your screen.

3. Key in your name, email address, or contact number. Make sure you can access whichever system you pick to opt for.

4. Struck Get in.

5. Click Continue.

6. Check your selected medium of communication for a code. As an example, if you detailed your phone number, you ought to obtain a text with a code.

* If you select email, inspect your Spam folder.

7. Kind your code into the "Enter Code" field.

8. Click Continue.

9. Click Continue once again. You can likewise select to log out of your account on all tools if you think your account has actually been maliciously appropriated.

10. Key in a brand-new password.

11. Click Continue. Your password has actually successfully been reset across all Facebook platforms (e.g., mobile as well as desktop computer alike).

Tips. If you can't discover the concern concerning which you desire to get in touch with Facebook in the Assistance Center, attempt searching in the Community area-- the articles there are typically better-suited to distant situations.

Warnings. Facebook's client service is notoriously detached, indicating that you'll likely get a generic action to a lot of questions.