Facebook Customer Service Phone Number

This teaches you the fundamentals of navigating Facebook's Help Facility to troubleshoot typical account issues.

Facebook Customer Service Phone Number



Contact Facebook Office


Method 1. Using Facebook Resources

1. Open Up the Facebook Aid Center webpage. If you aren't currently logged right into Facebook, you'll need click the Visit switch in the leading right corner of the page to enter your Facebook email address and also password.

* However, there is no way to straight speak to Facebook-- you can't call, message, email, or otherwise talk with a worker or affiliate of Facebook. You can, nevertheless, use Facebook's Help Center to detect as well as report a trouble with your account.

2. Testimonial the choices toolbar. This goes to the top of the screen, straight underneath the search bar-- you'll require to drag your mouse cursor over each alternative to view its subsections. Your options include the following:

* Using Facebook - This area of the Aid Facility covers basic Facebook performance, consisting of how-tos on friending, messaging, and account development.

* Managing Your Account - Covers things such as your login as well as your profile setups.

* Privacy as well as Safety - Addresses account protection, unfriending individuals, and also hacked/fake accounts.

* Policies as well as Coverage - Covers standard reporting (misuse, spam, etc.) as well as handling a departed individual's Facebook account and reporting hacked or fake accounts.

* You can likewise look into the "Questions You May Have" as well as "Popular Topics" sections on this page, considering that they cover common problems and also problems.

3. Select a pertinent area. For instance, if you're having a trouble with an impostor account, you would certainly pick the "Personal privacy and also Safety and security" section and after that click Hacked as well as Phony Accounts.

4. Testimonial extra choices. In maintaining with the impostor account example, you might click the "How do I report an account that's claiming to be me?" web link. Doing so will bring up a collection of steps that describe exactly how to correct your scenario.

* For example, Facebook advises dealing with an impostor account by going to the account's profile web page, clicking ..., and clicking Report, then adhering to the on-screen guidelines.

5. Make use of the search bar to accelerate your procedure. To do this, merely click the search bar on top of the Aid Facility web page-- it will say something like "Hi (Your Name), just how can we assist?"-- and also enter a few words associated with your grievance. You ought to see several recommendations appear in a drop-down menu listed below the search bar.

* For example, you might key in "impostor account", then click on the "Exactly how do I report an account for acting?" result.

* The search bar here only web links to Facebook's pre-written articles-- if you're trying to find a response to a particular concern not covered in the Aid Center, skip ahead to the Area page.

6. Open Up the Advertisements Help Facility web page. If your company or page is having concerns with advertisements, your concerns are normally dealt with in this section.

* To look into marketing, you'll want to click Creating Advertisements or Handling Advertisements.

* For issues with advertising, you'll require to click Troubleshooting Your Ads and then select a problem on the subsequent menu.

7. Check Out the Facebook Neighborhood web page. If you can not find your present issue listed throughout the Assistance Facility, your best bet is to try to find it in the area online forums here.

* You'll see a search bar on top of this page-- you can seek out topics (e.g., disabled accounts) from here.

Technique 2 Sending a Problem via the Bbb

1. Open Facebook's Better Business Bureau web page.

2. Scroll down as well as click Send a Complaint. This is on the reduced appropriate side of the page beside the Submit a Review button.

3. Click Click On This Link to File a Problem. This is beneath the "I am aiming to resolve a dispute with an organisation" directly the left side of the web page.

4. Submit the Credentials Questions form. Here, you'll require to click the "Yes" or "No" checkbox for each and every of the complying with inquiries:

* Is this an employee/employer complaint?

* Is this a discrimination or civil liberties issue?

* Does your issue affirm a criminal act?

* Is this a company with an issue for collections objectives with an additional organisation?

* Is this problem in litigation?

* Is this complaint based exclusively on discontentment with a cost?

* Is this complaint concerning a purchase you desire you never ever made?

* Are exclusively seeking an apology from business?

* Are you submitting this complaint for BBB info just?

5. Click Proceed to Grievance Form. You can additionally click Clear & Start Over to start submitting the type once more.

6. Click Proceed. If you wish to transform the language of the following forms, you have to initially click the "Select Language" bar in the leading left edge of the display and afterwards click your favored language.

7. Fill out the problem kind. This will vary from one person to another based on one's personal information and the nature of one's problem, but make certain to be as extensive as feasible when filling in this type. You need to consist of every one of the following:

* The issue you're experiencing

* The actions you required to resolve the problem

* The problems you ran into while trying to solve the issue

* Any type of prospective options and/or pointers you can consider

8. Scroll down as well as click Submit Issue.

9. Wait on an email to get here. Facebook operates on West Shore time, so expect your e-mail to show up as necessary within three to 5 business days.

Method 3. Sending an Allure for a Disabled Account

1. Open Up the Impaired Facebook Account page. If your account hasn't been handicapped (or isn't currently impaired), you will not be able to submit an allure.

2. Click the "submit a charm" web link. This is towards all-time low of the page's paragraph next to the "If you think your account was disabled by mistake" line.

3. Enter your Facebook email address. You can additionally make use of a telephone number below.

4. Type in your complete name. Make certain the name noted right here directly matches the name on your account.

5. Click Choose Files. You'll additionally need to upload a picture of an ID-- be it a vehicle driver's certificate, an authorization, or a passport photo.

* If you do not have a photo of your ID readily available, take one now and also send it to yourself using e-mail so you can download it to your desktop computer.

6. Click on a documents location. For instance, you might click Desktop below.

7. Click your ID image. This will certainly post it to the Facebook form.

8. Kind information right into the "Extra Info" box. This is the area in which you can warrant the resurgence of your account. Take into consideration consisting of details like the following:

* Why your account shouldn't have actually been deactivated

* Why you desire your account to be reactivated

* Any other extenuating aspects that could help your account be reactivated (for instance, harmful interference with your account).

9. Click Send. Doing so will send your type to Facebook for review. Please note that you might not get an action for several days.

If you don't get a response within a week, try resubmitting your form.

Technique 4. Recovering Your Password.

1. Open the Facebook web site.

2. Click "Forgot Account?". This alternative is below the "Password" field in the top right corner of your display.

3. Key in your name, email address, or contact number. Make sure you can access whichever system you select to choose.

4. Hit Enter.

5. Click Continue.

6. Check your chosen tool of communication for a code. As an example, if you noted your telephone number, you must get a text with a code.

* If you choose e-mail, inspect your Spam folder.

7. Type your code into the "Enter Code" field.

8. Click Continue.

9. Click Continue once again. You can additionally choose to log out of your account on all tools if you assume your account has actually been maliciously appropriated.

10. Key in a brand-new password.

11. Click Continue. Your password has actually effectively been reset across all Facebook platforms (e.g., mobile as well as desktop computer alike).

Tips. If you can't discover the issue about which you want to call Facebook in the Help Center, try searching in the Community section-- the posts there are normally better-suited to out-of-the-way instances.

Cautions. Facebook's customer service is infamously separated, implying that you'll likely obtain a common action to many questions.