Facebook Customer Support Phone Number

This teaches you the basics of navigating Facebook's Assistance Facility to repair common account problems.

Facebook Customer Support Phone Number



Contact Facebook Office


Method 1. Using Facebook Resources

1. Open Up the Facebook Assistance Facility page. If you aren't already logged right into Facebook, you'll need click the Log In button in the top right corner of the page to enter your Facebook email address as well as password.

* Regrettably, there is no other way to directly contact Facebook-- you can't call, message, e-mail, or otherwise speak with an employee or affiliate of Facebook. You can, however, utilize Facebook's Help Center to identify and report an issue with your account.

2. Review the alternatives toolbar. This goes to the top of the display, directly beneath the search bar-- you'll need to drag your computer mouse cursor over each alternative to view its subsections. Your alternatives consist of the following:

* Utilizing Facebook - This section of the Help Center covers basic Facebook performance, consisting of how-tos on friending, messaging, as well as account creation.

* Handling Your Account - Covers products such as your login and also your account settings.

* Privacy as well as Security - Addresses account security, unfriending people, and hacked/fake accounts.

* Policies as well as Reporting - Covers standard coverage (abuse, spam, etc.) along with taking care of a departed individual's Facebook account and reporting hacked or fake accounts.

* You can additionally look into the "Questions You Might Have" and "Popular Topics" areas on this page, considering that they cover typical problems and complaints.

3. Select an appropriate section. For example, if you're having an issue with an impostor account, you would certainly choose the "Privacy and also Safety and security" section and afterwards click Hacked as well as Fake Accounts.

4. Testimonial added options. In maintaining with the impostor account instance, you might click the "Just how do I report an account that's pretending to be me?" web link. Doing so will certainly bring up a collection of steps that discuss exactly how to treat your scenario.

* For example, Facebook recommends dealing with an impostor account by mosting likely to the account's profile web page, clicking ..., as well as clicking Record, after that following the on-screen instructions.

5. Make use of the search bar to expedite your procedure. To do this, merely click on the search bar at the top of the Aid Center page-- it will claim something like "Hi (Your Name), how can we assist?"-- and also key in a couple of words associated with your problem. You should see several recommendations turn up in a drop-down menu listed below the search bar.

* As an example, you might key in "impostor account", after that click on the "Exactly how do I report a make up impersonation?" outcome.

* The search bar right here just links to Facebook's pre-written short articles-- if you're seeking a response to a particular concern not covered in the Help Facility, miss ahead to the Area web page.

6. Open Up the Ads Help Center page. If your business or web page is having problems with advertisements, your inquiries are typically addressed in this area.

* To delve into marketing, you'll intend to click Creating Advertisements or Handling Advertisements.

* For problems with advertising and marketing, you'll require to click Troubleshooting Your Advertisements and afterwards pick an issue on the subsequent menu.

7. Check Out the Facebook Neighborhood web page. If you can't find your existing trouble listed anywhere in the Assistance Facility, your best bet is to try to find it in the area online forums right here.

* You'll see a search bar on top of this web page-- you can seek out subjects (e.g., impaired accounts) from here.

Approach 2 Sending a Complaint by means of the Better Business Bureau

1. Open up Facebook's Better Business Bureau web page.

2. Scroll down as well as click Send a Complaint. This is on the lower appropriate side of the website beside the Submit an Evaluation switch.

3. Click Visit This Site to File a Complaint. This is underneath the "I am aiming to fix a conflict with a company" heading on the left side of the web page.

4. Complete the Credentials Questions form. Here, you'll require to click the "Yes" or "No" checkbox for each of the adhering to concerns:

* Is this an employee/employer grievance?

* Is this a discrimination or civil rights complaint?

* Does your grievance allege a criminal act?

* Is this a company with a problem for collections purposes with one more organisation?

* Is this complaint in litigation?

* Is this grievance based exclusively on dissatisfaction with a cost?

* Is this grievance regarding a purchase you desire you never made?

* Are only seeking an apology from business?

* Are you filing this grievance for BBB details just?

5. Click Proceed to Complaint Kind. You can additionally click Clear & Begin again to start filling out the type once again.

6. Click Proceed. If you intend to transform the language of the list below types, you have to first click the "Select Language" bar in the top left edge of the display and after that click your preferred language.

7. Complete the grievance kind. This will certainly vary from one person to another based on one's personal details and the nature of one's issue, but make certain to be as extensive as possible when submitting this kind. You ought to consist of every one of the following:

* The problem you're coming across

* The actions you required to fix the issue

* The issues you ran into while attempting to resolve the issue

* Any potential options and/or tips you can think of

8. Scroll down and also click Submit Grievance.

9. Wait for an e-mail to show up. Facebook operates on West Shore time, so expect your email to arrive as necessary within 3 to 5 business days.

Approach 3. Sending an Appeal for a Disabled Account

1. Open the Impaired Facebook Account page. If your account hasn't been handicapped (or isn't presently impaired), you will not be able to send a charm.

2. Click the "submit a charm" web link. This is towards all-time low of the web page's paragraph beside the "If you assume your account was disabled accidentally" line.

3. Enter your Facebook e-mail address. You can also make use of a phone number here.

4. Enter your full name. Ensure the name listed here directly matches the name on your account.

5. Click Select Data. You'll also need to submit a photo of an ID-- be it a motorist's license, a permit, or a passport photo.

* If you do not have an image of your ID offered, take one now and also send it to yourself through e-mail so you can download it to your desktop computer.

6. Click on a data location. As an example, you may click Desktop here.

7. Click your ID image. This will upload it to the Facebook kind.

8. Kind details into the "Added Information" box. This is the area in which you can warrant the reactivation of your account. Consider including details like the following:

* Why your account shouldn't have actually been deactivated

* Why you desire your account to be reactivated

* Any other extenuating aspects that could aid your account be reactivated (for instance, malicious interference with your account).

9. Click Send out. Doing so will send your form to Facebook for review. Please note that you may not receive a response for a number of days.

If you don't get an action within a week, try resubmitting your form.

Technique 4. Recovering Your Password.

1. Open up the Facebook web site.

2. Click "Forgot Account?". This option is beneath the "Password" area in the leading right corner of your screen.

3. Enter your name, e-mail address, or phone number. Ensure you can access whichever system you choose to opt for.

4. Hit Get in.

5. Click Continue.

6. Check your chosen medium of interaction for a code. For instance, if you listed your telephone number, you must obtain a message with a code.

* If you select email, examine your Spam folder.

7. Kind your code right into the "Get in Code" field.

8. Click Continue.

9. Click Continue once again. You can additionally pick to log out of your account on all gadgets if you believe your account has been maliciously appropriated.

10. Type in a brand-new password.

11. Click Continue. Your password has efficiently been reset throughout all Facebook platforms (e.g., mobile and also desktop computer alike).

Tips. If you can not find the concern regarding which you want to speak to Facebook in the Assistance Center, try searching in the Neighborhood area-- the messages there are generally better-suited to removed situations.

Warnings. Facebook's client service is infamously separated, implying that you'll likely get a generic feedback to most questions.