How to Call Facebook Headquarters

This shows you the basics of navigating Facebook's Help Center to troubleshoot common account troubles.

How To Call Facebook Headquarters



Contact Facebook Office


Method 1. Making Use Of Facebook Resources

1. Open the Facebook Assistance Center web page. If you aren't already logged right into Facebook, you'll need click the Log In button in the top right edge of the web page to enter your Facebook e-mail address as well as password.

* Regrettably, there is no way to directly call Facebook-- you can not call, text, email, or otherwise talk to a worker or associate of Facebook. You can, nonetheless, make use of Facebook's Assistance Center to detect and also report a problem with your account.

2. Testimonial the alternatives toolbar. This goes to the top of the screen, straight underneath the search bar-- you'll need to drag your mouse cursor over each alternative to see its subsections. Your alternatives include the following:

* Utilizing Facebook - This area of the Help Facility covers basic Facebook functionality, including how-tos on friending, messaging, and account development.

* Managing Your Account - Covers things such as your login and your account settings.

* Privacy and also Safety - Addresses account safety and security, unfriending individuals, and also hacked/fake accounts.

* Policies as well as Reporting - Covers basic coverage (abuse, spam, etc.) in addition to managing a deceased person's Facebook account and reporting hacked or phony accounts.

* You can additionally have a look at the "Questions You Might Have" and also "Popular Topics" areas on this page, since they cover common issues and also problems.

3. Select an appropriate section. For example, if you're having a trouble with an impostor account, you would certainly choose the "Personal privacy and Security" area and afterwards click Hacked and Fake Accounts.

4. Evaluation added alternatives. In maintaining with the impostor account example, you might click the "Exactly how do I report an account that's acting to be me?" web link. Doing so will bring up a collection of actions that explain exactly how to correct your situation.

* As an example, Facebook suggests dealing with an impostor account by going to the account's account page, clicking ..., as well as clicking Record, after that complying with the on-screen directions.

5. Use the search bar to expedite your process. To do this, just click on the search bar on top of the Aid Center web page-- it will state something like "Hi (Your Name), how can we assist?"-- as well as type in a couple of words related to your problem. You ought to see numerous pointers turn up in a drop-down menu listed below the search bar.

* For example, you might type in "impostor account", after that click the "How do I report an account for impersonation?" result.

* The search bar right here just web links to Facebook's pre-written write-ups-- if you're searching for an answer to a specific concern not covered in the Assistance Center, skip ahead to the Area web page.

6. Open Up the Ads Aid Facility page. If your service or page is having concerns with ads, your concerns are typically attended to in this area.

* To delve into advertising and marketing, you'll intend to click Creating Ads or Taking Care Of Advertisements.

* For problems with advertising, you'll require to click Repairing Your Ads and after that choose a concern on the subsequent menu.

7. See the Facebook Area page. If you can not discover your present trouble detailed anywhere in the Aid Facility, your best choice is to try to find it in the community discussion forums here.

* You'll see a search bar on top of this web page-- you can look up subjects (e.g., disabled accounts) from here.

Technique 2 Submitting an Issue using the Bbb

1. Open Facebook's Better Business Bureau page.

2. Scroll down as well as click Submit a Problem. This is on the lower ideal side of the web page alongside the Submit a Review switch.

3. Click Click On This Link to File a Complaint. This is beneath the "I am seeking to solve a dispute with a business" directly the left side of the web page.

4. Complete the Certification Questions form. Here, you'll require to click the "Yes" or "No" checkbox for each of the complying with questions:

* Is this an employee/employer complaint?

* Is this a discrimination or civil rights problem?

* Does your problem declare a criminal act?

* Is this a company with a problem for collections functions with an additional organisation?

* Is this problem in litigation?

* Is this problem based solely on dissatisfaction with a cost?

* Is this grievance about a purchase you desire you never ever made?

* Are only looking for an apology from business?

* Are you filing this problem for BBB info just?

5. Click Proceed to Problem Kind. You can also click Clear & Start Over to begin filling out the type again.

6. Click Proceed. If you wish to alter the language of the list below kinds, you have to first click the "Select Language" bar in the top left corner of the screen and after that click your preferred language.

7. Submit the complaint type. This will differ from person to person based upon one's individual information and also the nature of one's grievance, yet be sure to be as thorough as possible when completing this type. You ought to consist of every one of the following:

* The problem you're encountering

* The steps you took to deal with the problem

* The concerns you ran into while attempting to settle the trouble

* Any type of prospective options and/or recommendations you can think of

8. Scroll down and also click Submit Problem.

9. Wait for an e-mail to show up. Facebook operates on West Coastline time, so expect your e-mail to arrive as necessary within three to five organisation days.

Technique 3. Sending an Allure for a Disabled Account

1. Open the Disabled Facebook Account web page. If your account hasn't been impaired (or isn't currently handicapped), you will not have the ability to send an allure.

2. Click the "submit a charm" link. This is towards all-time low of the page's paragraph next to the "If you think your account was disabled by chance" line.

3. Enter your Facebook e-mail address. You can also utilize a telephone number below.

4. Key in your complete name. Make certain the name provided here straight matches the name on your account.

5. Click Choose Files. You'll additionally require to submit a picture of an ID-- be it a chauffeur's certificate, a license, or a passport photo.

* If you do not have a photo of your ID available, take one currently and send it to on your own through e-mail so you can download it to your desktop computer.

6. Click a documents location. As an example, you could click Desktop computer right here.

7. Click your ID picture. This will certainly publish it to the Facebook kind.

8. Kind information into the "Extra Information" box. This is the space in which you can justify the awakening of your account. Consider consisting of information like the following:

* Why your account should not have been deactivated

* Why you desire your account to be reactivated

* Any other extenuating elements that might assist your account be reactivated (for instance, malicious disturbance with your account).

9. Click Send out. Doing so will certainly send your form to Facebook for review. Please keep in mind that you might not get a response for several days.

If you don't receive a reaction within a week, attempt resubmitting your type.

Approach 4. Recovering Your Password.

1. Open the Facebook web site.

2. Click "Forgot Account?". This option is underneath the "Password" area in the top right corner of your display.

3. Enter your name, e-mail address, or phone number. Ensure you can access whichever platform you choose to choose.

4. Hit Get in.

5. Click Continue.

6. Examine your selected medium of interaction for a code. As an example, if you detailed your contact number, you need to get a message with a code.

* If you select email, inspect your Spam folder.

7. Type your code into the "Enter Code" area.

8. Click Continue.

9. Click Continue again. You can also select to log out of your account on all devices if you think your account has actually been maliciously appropriated.

10. Enter a brand-new password.

11. Click Continue. Your password has actually efficiently been reset throughout all Facebook platforms (e.g., mobile and desktop alike).

Tips. If you can't find the issue concerning which you wish to get in touch with Facebook in the Aid Facility, try searching in the Neighborhood area-- the articles there are generally better-suited to afar instances.

Cautions. Facebook's client service is infamously removed, indicating that you'll likely get a common feedback to the majority of queries.